🛠️ IUXBank Support

Expert Support for
Institutional Trading

Get dedicated support from our team of trading technology experts. Access comprehensive resources, live assistance, and technical documentation to maximize your trading performance.

Frequently Asked Questions

What are your minimum liquidity requirements?

Our institutional liquidity solutions require a minimum commitment of $10M for FX markets and $5M for crypto markets. We offer tiered pricing based on volume and commitment levels.

How fast are your execution speeds?

Our HFT infrastructure delivers sub-millisecond execution with average latency of 0.15ms for major currency pairs and 0.25ms for crypto assets through our co-located servers.

What regulatory compliance do you maintain?

IUXBank maintains full compliance with MiFID II, EMIR, and all relevant jurisdictional regulations. We are registered as an investment adviser and authorized market maker.

How do I access your trading APIs?

API access is provided to qualified institutional clients after account setup and compliance verification. Our REST and WebSocket APIs support real-time market data and order management.

What risk management controls are in place?

We employ real-time risk monitoring, automated circuit breakers, position limits, and comprehensive audit trails. All trading activities are monitored 24/7 by our risk management team.

IUXBank